Try to focus on the positives. If possible, pay the interviewer an honest compliment. Present yourself as someone motivated, as someone who did their homework, reading the content on the website of the banking institution, finding something they should be proud of.
(The following examples are from the interviews at Bank of America. Other banks may have other advantages, however, and these answers won’t work. You should browse the website of each particular banking institution and find something to compliment.)
- This bank is widely recognized for leading online banking services, top notch customer service, and friendly tellers. I hope to become one of these tellers.
- Bank of America is well known for friendly working environment, good career growth possibilities, and fair system of benefits. It’s also my dream place of work.
The answers are simple, and positive. Do not hesitate to study a bit, and find out what makes them unique. A good answer to this question can win you many points in the interview.
Special tip: Most interviewers will recognize whether you prepared your answers upfront, or talk spontaneously. But even if they realize that you prepared your answers to the most common questions, they won’t consider it as something negative. Responsible people prepare for their interviews. And banks want to hire responsible people. . . .