This question is easy for people who have already worked in a bank. All they have to mention is the place, time, and the title of their last position.
However, what to do if this is your first experience? You should definitely be honest. But at the same time, you can mention related roles (customer service, sales, etc.) that helped you to develop skills a good teller would need.
And if you have nothing else to offer, you can mention the “experience” from “the other side of the table”, the one you gained as a client of a bank. Every client can observe what the tellers do, and how they act, and it should help the job seekers to understand the expectations the bank would have on them.
- I have worked as a teller at Wells Fargo for two years. I really liked my job, but they closed our banking center. I would like to continue my career in the same field, that’s why I applied here.
- I have never worked in a bank before. However, I have worked as a customer assistant in a retail store for the past two years, and gained good cash handling experience. I also improved my communication skills in this job.
- I have never worked in a bank and this is actually the first job I am trying to get. However, I visit Bank of America quite often as a client. I know what is expected from a good teller, and I believe that I can become one.
Special tip: You should always adjust your answer to your life situation. Everything has a bright side, and a dark one. Even if you have no working experience, you can still give a good answers to the question, presenting yourself as a motivated youngster who’s willing to learn.